I would now like to ask PokerStars Casino for their help in resolving this complaint. . "Your account has been temporarily restricted pending a routine security investigation. We would like to ask the PokerStars Casino to reply to this. The player from Greece has sent all the requested documents for the verification five days ago. These checks are usually completed within. It makes it impossible for us to verify player's results for those 5. The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s. Whenever I use the common Swedish word "s l u t", I get a warning for using offensive language. No big deal, but quite annoying. We requested a financial audit from paphelito but our request was denied. We would like to ask how we can help with the verification process to make. We apologize for this delay. This happens every day on BGA.